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It's truly fascinating how this tool writes suitable responses to very specific reviews right before my eyes.
Marketing Manager
Hotel Stadt Hamburg
I'm really impressed with the choice of words of the AI. It really feels more human than I imagined it to be.
Rooms Division Manager
Roomers
Before using MARA, writing a reply from scratch took me 5-10 minutes. Now I only need 2 minutes maximum for some refinements.
General Manager
EMAÂ House
I love that I don't have to start from scratch. Especially on stressful days, MARA helps to answer all my reviews quickly and easily.
Front of House Manager
The May Fair London
We have been well impressed with MARA and the support it provided in responding to our reviews. We were able to generate over 100 personalized responses in a day with MARA.
Guest Experience Manager
The Westin London City
The new algorithm rocks – the updated version is more precise, intuitive and eloquent than the previous one. Good job.
Managing Director
NeumĂĽhle Resort & Spa
The tool solves a real pain for me. It's definitely one of the most innovative solutions I've seen in hospitality technology lately.
General Manager
Gekko House
MARA helps me respond to all guest feedback individually, without templates, and achieve a 100% response rate.
Executive Office Manager
7Pines Resort Ibiza
I answer every guest review personally. With MARA, I've gotten much, much faster as I don't start from a blank page. It saves so much time and brainpower for the rest of my day.
Executive Assistant
7Pines Resort Sardinia
The MARA assistant does the job for me and saves me so much time with almost perfect suggestions.
General Manager
Halbersbacher Hospitality
With the click of a button, I can generate individual responses to reviews in any language. This saves so much time and guests feel more valued.
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